Your privacy in Sound Lab
Sound Lab uses your account details to provide access to your lessons, purchases and creative diary.
Your creative diary
Diary entries are stored on this website and are not shown on a public profile or shared with other learners. Authorised site administrators can access stored data when necessary for support or site administration.
You can download your diary or remove entries from the diary page. Removed entries may remain in backups until those backups expire.
Purchases and your account
Account and order information is used to manage access, provide the services you purchase and respond to support requests. Payment details are handled by the payment provider when checkout is enabled.
For contact details and the broader privacy notice, read the Pax Aurora privacy notice. For questions about Sound Lab or your data, contact hi@paxaurora.nl.
Member connections and chat
Member discovery is opt-in. Your chosen display name and handle are visible to signed-in members only when you enable discovery. Your email address is not shown in the member directory. Messages open only after the recipient accepts your request. You can decline requests, pause new requests, block a member or report a conversation.
Messages are stored on Sound Lab and are available to the participants. They are not end-to-end encrypted. Authorised administrators may access stored data for support and moderation. Reporting shares a copy of recent messages with site moderators. Removing an account removes its member profile and conversations from the active site; copies may remain in backups until those backups expire.
Learning progress and your buddy
Your buddy choice, completed modules and any progression goals are stored with your account. Your earned wheel level is private unless you choose to show it on your member profile. AI conversations are not active yet. Before enabling AI, Sound Lab will explain which provider receives chat content and how it is handled. Diary entries and private member conversations are not automatically sent to an AI service.
Live events
An RSVP records your attendance in your account. Your name is hidden from other attendees unless you explicitly choose to show a name for that event. You can change that choice or cancel your RSVP. Only eligible signed-in attendees can see the opted-in name list. Embedded video loads from the named streaming provider only when you press the watch button. That provider may process connection and playback information under its own privacy policy.
You may request a copy or erasure of your account data through the contact address above. Reports needed for moderation may be retained for review.
Pax Room
Pax Room is available to eligible subscribers. Submitted messages are held for moderator review before they appear to other room members. Your chosen member display name appears alongside approved messages. Reports are visible to authorised moderators. Moderators can reject or remove messages and temporarily pause posting. Room messages are stored on Sound Lab and are not automatically sent to an AI service.